Oxford Flex

Product support

• Download the manual
• FAQ
  What is included in the box of the Oxford Flex stroller?

  Oxford Flex includes the stroller frame, seat unit, storage basket, and integrated buggy board. Additional elements such as the carrycot, second seat, or car seat adapters are sold separately.

  Is Oxford Flex suitable for newborns?

  Yes. Oxford Flex can be used from birth with its ergonomic lie-flat seat, the Oxford Carrycot (sold separately), or a compatible Maxi-Cosi baby car seat.

  When should I switch my baby from carrycot to seat?

  You can transition when your baby can sit upright independently, typically around 6 months.

  How long can I use Oxford Flex?

  Oxford Flex is suitable from birth up to 22 kg (approximately 4 years), supporting your child through early childhood.

  Can I fold Oxford Flex with the seat attached?

  Yes. Oxford Flex folds easily with the seat attached, making everyday use simple and convenient.

  Is the 5-point harness adjustable?

  Yes. The 5-point harness is easily adjustable to ensure a secure and comfortable fit as your child grows.

  Is the canopy UV-protective?

  Yes. The XXL canopy features UPF 50+ protection to shield your child from sun, wind, and weather.

  Can I attach a baby car seat to Oxford Flex?

  Yes. Oxford Flex is compatible with Maxi-Cosi baby car seats, allowing you to create a practical 3-in-1 travel system.

  Does Oxford Flex have suspension on all wheels?

  Yes. The all-terrain suspension ensures a smooth and stable ride across different surfaces.

  Can I wash the seat fabrics?

  Yes. The fabrics are removable and can be cleaned according to care instructions.

  Which accessories are compatible with Oxford Flex?

  Oxford Flex is compatible with a range of accessories, including the Oxford Carrycot, Oxford Flex Duo Seat, Oxford Accessory Set, Shopping & Pet Basket, 2-in-1 Footmuff, comfort rain cover.

  Can I attach a diaper bag to Oxford Flex?

  Yes. You can attach a diaper bag to the handlebar, but it is recommended not to overload it to maintain optimal stability.

  How do I assemble and use Oxford Flex?

  Oxford Flex is designed for intuitive use. The sliding adapters allow you to quickly change configurations from solo to duo mode without tools, making it easy to adapt to your daily needs.

  Can I fold Oxford Flex with a footmuff attached?

  Yes, the Maxi Cosi Oxford Flex can be folded without removing the Maxi-Cosi 2-in-1 footmuff and the footmuff included in the Oxford Accessory Set.

  Can Oxford Flex be used for two children?

  Yes. Oxford Flex easily converts from a single to a duo stroller using its intuitive sliding adapters, allowing you to accommodate a second child in seconds, or using the integrated buggy board for the second child.

  Is Oxford Flex bulky in duo mode?

  No. Oxford Flex is designed to remain compact and easy to maneuver, even when used for two children—ideal for everyday use in both urban and mixed environments.

  How easy is it to switch from single to duo mode?

  Very easy. You can add a second seat, carrycot, or car seat quickly using the integrated sliding adapters—without complex steps or additional tools.

  Do I need extra accessories to use it as a duo stroller?

  Only the additional seat, carrycot, or car seat is required. Key features like the sliding adapters and buggy board are already integrated, reducing the need for extra components.

  What is the integrated buggy board and when can I use it?

  The buggy board is built into the stroller frame and ready from day one. It allows an older child to stand and ride along whenever needed.

  Is Oxford Flex suitable for siblings of different ages?

  Yes. It is ideal for siblings, offering flexible configurations with seats, carrycots, baby car seats, and the buggy board for older children who want to ride along.

  Does Oxford Flex fold in duo mode?

  Yes. Oxford Flex maintains a compact fold even in duo configuration, making storage and transport easier than many modular strollers. It can be folded with two seats on it.
• Warnings
  Documents

  Manual Oxford Flex

  Contact information

  Dorel Juvenile Netherlands

  Korendijk 5

  5704 RD Helmond

  The Netherlands

  Tel: +31 (0) 492 578111

• Product specifications

  Child age

  0 - 4 Y

  Child weight

  0 - 22 kg

  Travel System possible

  Yes

  Product weight

  15.14 kg

  Seat unit weight

  3.83 kg

  IATA compatible

  Yes

  Easy in-harness

  Yes

  Magnetic buckle

  Yes

  Harness adjustment type

  Sliding harness adjustment

  Foldable with seat

  Yes

• Care & maintenance
  Washing instructions

  Removable covers​​

  Yes

  Removable inlay

  Yes

  Repair

  What do I do if my Maxi-Cosi product needs to be repaired?

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty or Lifetime Warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour.

   

  If that is not available, it will be replaced by the closest model and available colour. If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team. You’ll need your original purchase receipt and your Lifetime Warranty card if you are claiming under our Lifetime Warranty. If you are claiming under our 24-month warranty, you’ll need your original purchase receipt. Please note that repairs do not extend the warranty.

  What if I need a repair that is not covered under warranty?

  Repairs not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual. If you bought the item second-hand you are also unable to claim under warranty.

   

  We’re committed to reducing waste and we want you to enjoy your Maxi-Cosi product for as long as possible. That’s why we offer a repairs service for all our customers. We keep repair costs as low as possible, but prices will vary due to the cost of the materials and the length of time it takes to do the repair. Repair rates can be obtained via your retailer or from our customer care team here. If the repair exceeds the standard rate you will be notified and asked for your authorization before we’ll proceed. We also sell spare parts, including replacement seat covers, which can help you to enjoy using your Maxi-Cosi product for as long as possible.

  How do I send my Maxi-Cosi in for repair?

  It’s easy to send your Maxi-Cosi for a repair. If you bought it from an authorized dealer, take it back to them. If you bought it via this website, please get in touch with our customer care team.. Remember, if you are claiming the repair under our 24-month warranty, you’ll need to show proof of purchase. If you are claiming it under our Lifetime Warranty, you’ll need proof of purchase and your Lifetime Warranty card, which was sent to you after registration. If you need any additional help with returning an item, contact our customer care team via a channel you prefer, find them here: Contact Us

  How long will my repair take?

  We understand that life without your Maxi-Cosi product could be challenging for you and your family. That’s why we do our best to make repairs as quickly as possible. Our typical turnaround time is 2-3 business days, not including:

   

  • Special order parts, which require 7-10 business days.
  • Transit time, which may vary, depending on the destination.

  In some cases, we can get the repair back to you sooner. In rare cases, it may take longer. If you have returned your Maxi-Cosi product to your retailer for the repair, turnaround times may be longer.
• Product registration & warranty
  Product registration

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

  Warranty

  What is the warranty on my Maxi-Cosi product?

  When you buy a Maxi-Cosi product from our website or your Maxi-Cosi authorized dealer you can be confident that it will reach you in excellent condition. If not, we’ll put it right straight away.

  We promise that if a Maxi-Cosi product ever fails due to a manufacturing defect or workmanship, it will be repaired or replaced without charge, or a spare part will be sent to you.

  If you have an issue with your Maxi-Cosi, please do get in touch with our customer care team..

  
  

  Our standard 24-month warranty

  This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  What is covered under warranty?

  Our standard warranty covers any manufacturing defects in materials and workmanship when used in normal conditions and in accordance with our user manuals.

  What is not covered by the warranty?

  Items not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual.

  Examples of normal wear and tear include:

  • Wheels that have worn down through regular use.
  • The natural fading of colours over extended time and use.
  • Damage to the material as a result or daily use, such as rips, burns, holes, or worn patches.

  As part of our commitment to sustainability, we aim to help you extend the lifecycle of your Maxi-Cosi. So if your Maxi-Cosi product is damaged as a result of normal wear and tear or an accident, you can take advantage of our value for money repair service. We also sell spare parts, including replacement seat covers, to help your Maxi-Cosi product continue to be enjoyed for longer.

  *Please note that repairs do not extend the warranty.  

   

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour. If that is not available, it will be replaced by the closest model and available colour.

  If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  You’ll need your original purchase receipt if you are claiming under our 24-month warranty.

  *Please note that repairs do not extend the warranty.  

  How do I make a claim under warranty on my Maxi-Cosi product?

  If you made your purchase from a Maxi-Cosi authorized dealer please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  If you are making a claim under the 24-month warranty, you’ll need your original proof of purchase.

  Do I need to register my product?

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

• Sustainability
  Materials used

  Eco Care Fabrics

  Yes

  Product Materials breakdown

  Steel 5.5%，Alu 3%，PA+30% 45%,PP 7.6%，ABS 5%,PA+15% 17.5%,POM 16%

  Materials used in textiles

  90% Polyester, 10% Spandex

  Percentage of recycled material in packaging (split by packaging types)

  Carton box - 50%

  Percentage of recycled material in the whole product

  50%