Name: Contact us
Brand: Maxi-Cosi

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We're thrilled to connect with you! Whether you have questions, feedback or just want to say hello, this is the place to do it. Our support team is eager to hear from you and is committed to providing prompt and helpful responses. Feel free to contact us through the various options below, and we'll get back to you as soon as possible. Thank you for choosing to connect with us – we look forward to assisting you!

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Contact us

At Maxi-Cosi, we are happy to help and encourage you to get in contact with us.

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Choose your product

What is the serial number/QUST/PO No. of your product? Car seat serial number

You can find the serial number/QUST/PO No. on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.

What is the article number? Car seat article number

You can find the article number on the product page of our website or on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.

What is the manufacturing date? Car seat manufacturing date

You can find the manufacturing date on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example. Please provide the date as DD-MM-YYYY.

If available, what is the date of purchase?

If available, upload your proof of purchase here

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Do you need information on cleaning or user manuals?

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What is the serial number/QUST/PO No. of your product? Car seat serial number

You can find the serial number/QUST/PO No. on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.

What is the article number? Car seat article number

You can find the article number on the product page of our website or on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example.

What is the manufacturing date? Car seat manufacturing date

You can find the manufacturing date on the bottom of your product (on the ECE (orange/white) certification label). See the image for an example. Please provide the date as DD-MM-YYYY.

Please describe your request

Please upload photographs and/or video footage of the issue your product is having. Attachment 1:

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Contact Information

Our Services

Product registration form

Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

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Car Fitting List

Curious about the compatibility of our car seats with your vehicle? Our Car Fitting List provides you with the information you need to make informed decisions.

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Travel System Advisory Tool

Planning your next adventure? Our Travel System Advisory Tool helps you choose the perfect combination of products for your travel needs, ensuring both safety and convenience.

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SWAP Service

Our SWAP Service allows you to exchange your current car seat in case of suffering an accident.

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Happy Hips Service

At Maxi-Cosi, we want to make sure that all children can travel safely in cars. That’s why we loan special car seats to parents of children with Hip Dysplasia.

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Base Compatibility Overview

Not sure which base is compatible with your baby or toddler car seat? Have a look at our base compatibility overview to find the best fit for your car seat.

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Pushchair Compatibility Overview

Not sure which carrycot, baby car seat or pushchair accessory is compatible with your pushchair? Have a look at our compatibility overview to find the best fit for your pushchair.

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