FamilyFix Slide Pro

Product support

• How-to videos

  How To Install & Remove Base

  
• Download the manual
  Manual FamilyFix Slide Pro Legal manual Car seats
• FAQ
  Is FamilyFix Slide Pro an i-Size compliant car seat base?

  Yes, FamilyFix Slide Pro complies with the latest and safest EU R129/04 regulation, meaning it fits in all i-Size compliant cars and has passed frontal and side-impact crash tests.

  What makes the FamilyFix Slide Pro car seat base unique?

  FamilyFix Slide Pro is our latest ISOFIX car seat base, designed for enhanced safety, ease and comfort from birth up to 4 years of age. Besides the exceptional stability and safety, it offers smooth one-hand rotation and SLIDETECH®2, that allows the seat to slide out up to 27 cm at a wide angle and fits in any car, regardless of wheel arch shape — making it easier than ever to get your little one in and out of the car.

  With which car seats is FamilyFix Slide Pro compatible?

  FamilyFix Slide Pro is compatible with Coral Slide Pro, Pebble Slide Pro, Pearl XL Slide Pro, and Pearl Slide Pro car seats, safely carrying your child from birth up to 4 years old.

  How does SLIDETECH®2 work?

  SLIDETECH®2 is built into the FamilyFix Slide Pro car seat base, letting you rotate and slide your car seat right out of the car. It slides out up to 27 cm, making it easier than ever to lift your child in and out, no backaches or head bangs.

  How do I operate SLIDETECH®2?

  SLIDETECH®2 allows you to easily slide the car seat out of the car by rotating it 90° (facing your child towards you) and pulling the seat toward you - this can even been done with one hand. No additional button is needed to activate the sliding function — up to 27 cm.

  Do I always have to use the sliding technology?

  Use SLIDETECH®2 whenever you need or want to use it. If preferred, you can also use the one-hand rotation function without sliding.

  What's the difference between SLIDETECH® and SLIDETECH®2?

  While the original SLIDETECH® delivers a functional 17 cm sliding car seat solution, SLIDETECH®2 takes innovation further - offering a full 27 cm slide-out, a wider pivot angle, and enhanced compatibility with a broader range of vehicles. Designed with comfort, safety, and accessibility in mind, SLIDETECH®2 is the smarter choice for those who seek easier child installation. Experience a new level of convenience with SLIDETECH®2: Effortlessly slide, spin and go!

  How do I know if the car seat base is safe and correctly installed in my car?

  The base is safely installed in the car when you see green indicators in these locations: on both ISOFIX connectors, support leg on the floor and locked position of the rotating base. Besides the green indicators the clear clicking sound gives audible feedback.

  How do I know if the Maxi-Cosi car seats are safely and correctly installed onto the base?

  The car seats are safely installed on the base when you see green indicators for the car seat connection to the base. Besides the green indicators the clear clicking sound give audible feedback.

  Is it safe when the car seat base moves a bit when I shake it?

  Yes, the seat is safe when all indicators are green — even if the base and/or seat moves slightly. Always check that all green indicators are visible to confirm correct installation in the car. If they are all green, the seat is properly installed and safe to use. The seat is also safe in the slide-out position. It can easily support a weight of up to 25 kg, as proven in a long-term durability test.

  I see that FamilyFix Slide Pro is certified by AGR. What does this mean?

  AGR (Aktion Gesunder Rücken) is a trusted German independent association of health care professionals focused on back health and ergonomics. FamilyFix Slide Pro with SLIDETECH®2 is certified by AGR as back-friendly, making car seat installation easier and more comfortable for parents.
• Warnings
  Documents

  Manual FamilyFix Slide Pro

  Legal manual Car seats

  Contact information

  Dorel Juvenile Netherlands

  Korendijk 5

  5704 RD Helmond

  The Netherlands

  Tel: +31 (0) 492 578111

• Product specifications

  Child age

  0 - 4 Y

  Child weight

  0 - 16,5 kg

  Child length

  40 - 105 cm

  Product weight

  8.1 kg

  AGR certified

  Yes

  Car seat installation - ISOFIX base

  Yes (base included)

  Rearward facing up to 15 months

  Yes

  SLIDETECH®

  Yes

• Care & maintenance
  Washing instructions

  Removable inlay

  No

  Repair

  What do I do if my Maxi-Cosi product needs to be repaired?

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty or Lifetime Warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour.

   

  If that is not available, it will be replaced by the closest model and available colour. If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team. You’ll need your original purchase receipt and your Lifetime Warranty card if you are claiming under our Lifetime Warranty. If you are claiming under our 24-month warranty, you’ll need your original purchase receipt. Please note that repairs do not extend the warranty.

  What if I need a repair that is not covered under warranty?

  Repairs not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual. If you bought the item second-hand you are also unable to claim under warranty.

   

  We’re committed to reducing waste and we want you to enjoy your Maxi-Cosi product for as long as possible. That’s why we offer a repairs service for all our customers. We keep repair costs as low as possible, but prices will vary due to the cost of the materials and the length of time it takes to do the repair. Repair rates can be obtained via your retailer or from our customer care team here. If the repair exceeds the standard rate you will be notified and asked for your authorization before we’ll proceed. We also sell spare parts, including replacement seat covers, which can help you to enjoy using your Maxi-Cosi product for as long as possible.

  How do I send my Maxi-Cosi in for repair?

  It’s easy to send your Maxi-Cosi for a repair. If you bought it from an authorized dealer, take it back to them. If you bought it via this website, please get in touch with our customer care team.. Remember, if you are claiming the repair under our 24-month warranty, you’ll need to show proof of purchase. If you are claiming it under our Lifetime Warranty, you’ll need proof of purchase and your Lifetime Warranty card, which was sent to you after registration. If you need any additional help with returning an item, contact our customer care team via a channel you prefer, find them here: Contact Us

  How long will my repair take?

  We understand that life without your Maxi-Cosi product could be challenging for you and your family. That’s why we do our best to make repairs as quickly as possible. Our typical turnaround time is 2-3 business days, not including:

   

  • Special order parts, which require 7-10 business days.
  • Transit time, which may vary, depending on the destination.

  In some cases, we can get the repair back to you sooner. In rare cases, it may take longer. If you have returned your Maxi-Cosi product to your retailer for the repair, turnaround times may be longer.
• Product registration & warranty
  Product registration

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

  Warranty

  What is the warranty on my Maxi-Cosi product?

  When you buy a Maxi-Cosi product from our website or your Maxi-Cosi authorized dealer you can be confident that it will reach you in excellent condition. If not, we’ll put it right straight away.

  We promise that if a Maxi-Cosi product ever fails due to a manufacturing defect or workmanship, it will be repaired or replaced without charge, or a spare part will be sent to you.

  If you have an issue with your Maxi-Cosi, please do get in touch with our customer care team..

  
  

  Our standard 24-month warranty

  This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  What is covered under warranty?

  Our standard warranty covers any manufacturing defects in materials and workmanship when used in normal conditions and in accordance with our user manuals.

  What is not covered by the warranty?

  Items not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual.

  Examples of normal wear and tear include:

  • Wheels that have worn down through regular use.
  • The natural fading of colours over extended time and use.
  • Damage to the material as a result or daily use, such as rips, burns, holes, or worn patches.

  As part of our commitment to sustainability, we aim to help you extend the lifecycle of your Maxi-Cosi. So if your Maxi-Cosi product is damaged as a result of normal wear and tear or an accident, you can take advantage of our value for money repair service. We also sell spare parts, including replacement seat covers, to help your Maxi-Cosi product continue to be enjoyed for longer.

  *Please note that repairs do not extend the warranty.  

   

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour. If that is not available, it will be replaced by the closest model and available colour.

  If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  You’ll need your original purchase receipt if you are claiming under our 24-month warranty.

  *Please note that repairs do not extend the warranty.  

  How do I make a claim under warranty on my Maxi-Cosi product?

  If you made your purchase from a Maxi-Cosi authorized dealer please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  If you are making a claim under the 24-month warranty, you’ll need your original proof of purchase.

  Do I need to register my product?

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

• Sustainability
  Materials used

  Product Materials breakdown

  Metals 62.16%; PP 31.83%; PA 4.21%; POM 0.93%; ABS 0.63%; TPR 0.24%