Pebble

Product support

• Download the manual
  https://images.maxi-cosi.co.uk/dorel-public-storage-prod/manuals/MC630_carseat_Pebble_DRU1036A16_manual_2016.pdf https://images.maxi-cosi.co.uk/dorel-public-storage-prod/manuals/MC630_carseat_Pebble_DRU0918A15_manual_export_2016.pdf
• FAQ
  Can I install the Pebble on the front passenger seat?

  Yes, you may install the Pebble on the front passenger seat, but only if the airbag has been deactivated.

  Can my premature newborn be transported in the Pebble?

  We advise again using any kind of infant car seat for premature babies. The use of a car seat is not recommended until the child has reached a healthy weight of 2500 grams. However NEW GUIDELINES STATE THAT: ANY CHILD THAT IS ALLOWED TO LEAVE THE HOSPITAL MAY BE TRANSPORTED IN A GROUP 0+ CAR SEAT.

  Can the Pebble or CabrioFix be installed in the car using a 2-point seat belt system?

  The Pebble and CabrioFix are not designed to be installed using a 2-point seat belt system. These car seats may only be installed using a 3-point seat belt system (approved in accordance with the ECE R16 standard) or, preferably, onto the Maxi-Cosi FamilyFix base, which is attached directly to the ISOFIX anchor points in the car.

  Can the Pebble be used in an airplane?

  Yes, the Pebble can be used in an airplane. The seat has special certification for this purpose (see the sticker on the bottom of the seat).

  Does the Pebble sun canopy provide UV protection?

  The Pebble sun canopy is made of black fabric that protects against both sunlight and UV rays.

  On which pushchairs can I place the Pebble, CabrioFix or Citi?

  The Pebble, CabrioFix and Citi, from model year 2001, and up can be used with all pushchairs from Maxi-Cosi (using the right adapters). From model year 2002, these car seats also fit on Quinny brand pushchairs, with the exception of the Quinny Zapp, on which only the Pebble or CabrioFix can be placed. It is also possible to place the Pebble, CabrioFix and Citi on pushchairs of a number of other makes. Ask your retailer.

  Can 3 car seats fit on the back seat of my car?

  Depending on the type of car, 3 seats may fit on the back seat. We recommend taking your car to the retailer to check this.

  Why do I need a car seat?

  The use of an approved child car seat is required by law for all children up to a height of 1.35 metres in the UK, and 1.5m in the Republic of Ireland. Car seats and boosters with ECE R44/04 certification meet the minimum requirements of this new law.

  Is it safe to use second-hand car seats?

  We advise against purchasing a used car seat. The history of a second-hand car seat is often unknown. In other words, you cannot know for certain how it has been used. Car seats that have been involved in an accident are no longer guaranteed to be safe. The car seat may also be damaged in some other manner or may be incomplete.

  From what age can the support pillow be removed from the Maxi-Cosi car seat?

  The support pillow provides your child with added comfort right after birth. There is no specific age at which the support pillow should be removed from the Maxi-Cosi car seat. This depends on the size of your child. Once you notice that your child is no longer lying comfortably because his or her head is lying on the ‘roll’, you can remove the support pillow from the Maxi-Cosi car seat.

  Where can I find the integrated sun canopy on the Pebble?

  On the back of the Pebble coming out from the rim you will find two small taps that are attached to the sun canopy. You can pull on these tabs to extract the sun canopy and attach it to the carrying handle.
• Product specifications

  Child age

  0 - 12 M

  Child weight

  0 - 13 kg

  Product weight

  4.05

  Harness positions​​

  1

• Care & maintenance
  Washing instructions

  Removable covers​​

  No

  Repair

  What do I do if my Maxi-Cosi product needs to be repaired?

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty or Lifetime Warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour.

   

  If that is not available, it will be replaced by the closest model and available colour. If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team. You’ll need your original purchase receipt and your Lifetime Warranty card if you are claiming under our Lifetime Warranty. If you are claiming under our 24-month warranty, you’ll need your original purchase receipt. Please note that repairs do not extend the warranty.

  What if I need a repair that is not covered under warranty?

  Repairs not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual. If you bought the item second-hand you are also unable to claim under warranty.

   

  We’re committed to reducing waste and we want you to enjoy your Maxi-Cosi product for as long as possible. That’s why we offer a repairs service for all our customers. We keep repair costs as low as possible, but prices will vary due to the cost of the materials and the length of time it takes to do the repair. Repair rates can be obtained via your retailer or from our customer care team here. If the repair exceeds the standard rate you will be notified and asked for your authorization before we’ll proceed. We also sell spare parts, including replacement seat covers, which can help you to enjoy using your Maxi-Cosi product for as long as possible.

  How do I send my Maxi-Cosi in for repair?

  It’s easy to send your Maxi-Cosi for a repair. If you bought it from an authorized dealer, take it back to them. If you bought it via this website, please get in touch with our customer care team.. Remember, if you are claiming the repair under our 24-month warranty, you’ll need to show proof of purchase. If you are claiming it under our Lifetime Warranty, you’ll need proof of purchase and your Lifetime Warranty card, which was sent to you after registration. If you need any additional help with returning an item, contact our customer care team via a channel you prefer, find them here: Contact Us

  How long will my repair take?

  We understand that life without your Maxi-Cosi product could be challenging for you and your family. That’s why we do our best to make repairs as quickly as possible. Our typical turnaround time is 2-3 business days, not including:

   

  • Special order parts, which require 7-10 business days.
  • Transit time, which may vary, depending on the destination.

  In some cases, we can get the repair back to you sooner. In rare cases, it may take longer. If you have returned your Maxi-Cosi product to your retailer for the repair, turnaround times may be longer.
• Product registration & warranty
  Product registration

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

  Warranty

  What is the warranty on my Maxi-Cosi product?

  When you buy a Maxi-Cosi product from our website or your Maxi-Cosi authorized dealer you can be confident that it will reach you in excellent condition. If not, we’ll put it right straight away.

  We promise that if a Maxi-Cosi product ever fails due to a manufacturing defect or workmanship, it will be repaired or replaced without charge, or a spare part will be sent to you.

  If you have an issue with your Maxi-Cosi, please do get in touch with our customer care team..

  
  

  Our standard 24-month warranty

  This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  What is covered under warranty?

  Our standard warranty covers any manufacturing defects in materials and workmanship when used in normal conditions and in accordance with our user manuals.

  What is not covered by the warranty?

  Items not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual.

  Examples of normal wear and tear include:

  • Wheels that have worn down through regular use.
  • The natural fading of colours over extended time and use.
  • Damage to the material as a result or daily use, such as rips, burns, holes, or worn patches.

  As part of our commitment to sustainability, we aim to help you extend the lifecycle of your Maxi-Cosi. So if your Maxi-Cosi product is damaged as a result of normal wear and tear or an accident, you can take advantage of our value for money repair service. We also sell spare parts, including replacement seat covers, to help your Maxi-Cosi product continue to be enjoyed for longer.

  *Please note that repairs do not extend the warranty.  

   

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour. If that is not available, it will be replaced by the closest model and available colour.

  If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  You’ll need your original purchase receipt if you are claiming under our 24-month warranty.

  *Please note that repairs do not extend the warranty.  

  How do I make a claim under warranty on my Maxi-Cosi product?

  If you made your purchase from a Maxi-Cosi authorized dealer please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  If you are making a claim under the 24-month warranty, you’ll need your original proof of purchase.

  Do I need to register my product?

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

• Sustainability
  Materials used

  Product Materials breakdown

  Polyester - PES Spandex Polyester - PES Polyvinyl Chloride - PVC Polypropylene - PP Metal - Steel Cotton - CO Polyester - PES