Nomad Plus²

Product support

• How-to videos

  How to install & remove

  
• Download the manual
• FAQ
  Can I bring Maxi-Cosi Nomad Plus² in the plane as carry-on luggage?

  The Maxi-Cosi Nomad Plus² fits most of the airline carry-on luggage dimensions. But as the allowed dimensions vary per airline, we invite you to check if the Nomad Plus² fits the carry-on luggage dimensions of your airline prior to your flight.

  Can I install the Nomad Plus² rearward facing?

  No, the Maxi-Cosi Nomad Plus² can only be used forward facing.

  Can the anti-slip shoulder pads material be painful for child during the summer?

  The anti-slip harness pads play an important safety role. It offers high restraint performance by reducing forward facing movement in case of a frontal impact. This material has been selected for these high performance restraint criteria and because it is soft, it is not painful for the child regardless of the temperature in the car. As it is part of the safety of the Nomad Plus², you always need to use the harness of the car seat.

  Does the Maxi-Cosi Nomad Plus² fit any taxi, Uber or rental cars?

  The Nomad Plus² easily fits any car thanks to its belt installation and is quick to install (less than 30 secs).

  How can I install the Maxi-Cosi Nomad Plus² in a car?

  The Maxi-Cosi Nomad Plus² has a belt installation in order to fit any car, as you cannot predict which car your taxi or your Uber driver will pick you up with. You need to slide the vehicle belt in the two lap belt slots located under the backrest cover and place the diagonal part in the red lock-off. For more details, we invite you to watch the video “How to install & remove” on our website.

  How can I wash the Maxi-Cosi Nomad Plus² cover?

  The cover, headrest cover and shoulder pads can be removed for washing. Before cleaning, check the label sewn into the different part of the fabric. You will find the wash symbols indicating the method of washing each item. If the cover needs to be replaced at any time, only use official Maxi-Cosi cover because it constitutes an integral part of the restraint performance. To clean the shell, you can use a damp cloth.

  How long can I use the Nomad Plus² car seat?

  The Maxi-Cosi Nomad Plus² car seat is designed to suit children from 9 to 18kg (approx. 15 months up to 4 years) and is developed for an intensive use of 12 years after purchase. To ensure the safety of your child(ren) during the lifespan of the car seat, make sure that the product is not damaged (harness or pads lost, etc.).

  Is the Maxi-Cosi Nomad Plus² equipped with ISOFIX connectors?

  The Maxi-Cosi Nomad Plus² is not equipped with ISOFIX connectors as it is built for travel. Thanks to its light weight (4,26 kg), Nomad Plus² is easy to take everywhere. ISOFIX connectors would have added weight, making Nomad Plus² less easy to transport. Even without ISOFIX connectors, Nomad Plus² is very safe to use thanks to its belt installation.

  What is the right position/height for the safety harness?

  The harness straps should be placed at the level of the shoulders, not coming from above nor below. The headrest should be adjusted in consequence, keeping the harness at the level of the shoulders.

  What is the right position for the headrest of my child car seat?

  The headrest should be positioned in such a way that in a forward facing position the eyes and ears of the child are located in the middle of the headrest. This means that the child's head can exceed the headrest. In a rearward facing position the head should not exceed the headrest.

  Where can I store Maxi-Cosi Nomad Plus² travel bag?

  You can store the Nomad Plus² travel bag under the seat. A storage location is created with this purpose. Once folded, you can attach the travel bag to the seat thanks to 4 push buttons installed on the bag. No risk to lose it!

  Why does the Maxi Cosi Nomad Plus² have a 5-point safety harness?

  All group 1 car seats of Maxi-Cosi have 5 point safety harness with one-pull adjustment. This harness distributes the forces of an impact best over the strong bones of the child and into the seat. Additionally, the 5 point harness allows perfect adjustment of the child and keep him secured in the safest position in the seat.

  Is Nomad Plus² an i-Size compliant car seat?

  Yes, Nomad Plus² complies with the latest and safest EU R129/03 regulation, meaning it fits all i-Size compliant cars and has passed frontal and side-impact crash tests.
• Warnings
  Documents

  Manual Nomad Plus²

  Contact information

  Dorel Juvenile Netherlands

  Korendijk 5

  5704 RD Helmond

  The Netherlands

  Tel: +31 (0) 492 578111

• Product specifications

  Child age

  15 M - 4 Y

  Child weight

  9 - 18 kg

  Child length

  76 - 105 cm

  Product weight

  4.26 kg

  Car seat installation - Seat belt

  Yes

  Type of harness

  5-point

  Adjustable in height

  Yes

• Care & maintenance
  Washing instructions

  Washing frame instructions

  Use a wet cloth

  Washing textile instructions

  Machine washable at 30º

  Removable covers​​

  Yes

  Removable inlay

  No

  Repair

  What do I do if my Maxi-Cosi product needs to be repaired?

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty or Lifetime Warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour.

   

  If that is not available, it will be replaced by the closest model and available colour. If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team. You’ll need your original purchase receipt and your Lifetime Warranty card if you are claiming under our Lifetime Warranty. If you are claiming under our 24-month warranty, you’ll need your original purchase receipt. Please note that repairs do not extend the warranty.

  What if I need a repair that is not covered under warranty?

  Repairs not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual. If you bought the item second-hand you are also unable to claim under warranty.

   

  We’re committed to reducing waste and we want you to enjoy your Maxi-Cosi product for as long as possible. That’s why we offer a repairs service for all our customers. We keep repair costs as low as possible, but prices will vary due to the cost of the materials and the length of time it takes to do the repair. Repair rates can be obtained via your retailer or from our customer care team here. If the repair exceeds the standard rate you will be notified and asked for your authorization before we’ll proceed. We also sell spare parts, including replacement seat covers, which can help you to enjoy using your Maxi-Cosi product for as long as possible.

  How do I send my Maxi-Cosi in for repair?

  It’s easy to send your Maxi-Cosi for a repair. If you bought it from an authorized dealer, take it back to them. If you bought it via this website, please get in touch with our customer care team.. Remember, if you are claiming the repair under our 24-month warranty, you’ll need to show proof of purchase. If you are claiming it under our Lifetime Warranty, you’ll need proof of purchase and your Lifetime Warranty card, which was sent to you after registration. If you need any additional help with returning an item, contact our customer care team via a channel you prefer, find them here: Contact Us

  How long will my repair take?

  We understand that life without your Maxi-Cosi product could be challenging for you and your family. That’s why we do our best to make repairs as quickly as possible. Our typical turnaround time is 2-3 business days, not including:

   

  • Special order parts, which require 7-10 business days.
  • Transit time, which may vary, depending on the destination.

  In some cases, we can get the repair back to you sooner. In rare cases, it may take longer. If you have returned your Maxi-Cosi product to your retailer for the repair, turnaround times may be longer.
• Product registration & warranty
  Product registration

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

  Warranty

  What is the warranty on my Maxi-Cosi product?

  When you buy a Maxi-Cosi product from our website or your Maxi-Cosi authorized dealer you can be confident that it will reach you in excellent condition. If not, we’ll put it right straight away.

  We promise that if a Maxi-Cosi product ever fails due to a manufacturing defect or workmanship, it will be repaired or replaced without charge, or a spare part will be sent to you.

  If you have an issue with your Maxi-Cosi, please do get in touch with our customer care team..

  
  

  Our standard 24-month warranty

  This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  What is covered under warranty?

  Our standard warranty covers any manufacturing defects in materials and workmanship when used in normal conditions and in accordance with our user manuals.

  What is not covered by the warranty?

  Items not covered under warranty include any damage caused by normal wear and tear, accidental damage, malicious damage, negligence, or if you do not follow the guidance set out in the user manual.

  Examples of normal wear and tear include:

  • Wheels that have worn down through regular use.
  • The natural fading of colours over extended time and use.
  • Damage to the material as a result or daily use, such as rips, burns, holes, or worn patches.

  As part of our commitment to sustainability, we aim to help you extend the lifecycle of your Maxi-Cosi. So if your Maxi-Cosi product is damaged as a result of normal wear and tear or an accident, you can take advantage of our value for money repair service. We also sell spare parts, including replacement seat covers, to help your Maxi-Cosi product continue to be enjoyed for longer.

  *Please note that repairs do not extend the warranty.  

   

  If your Maxi-Cosi product fails due to a manufacturing or workmanship defect, we will either send you a replacement part or make a repair free of charge under our 24-month warranty. This also covers the cost of shipping. If the product cannot be repaired, or if the cost of repairing the item exceeds the cost of a new one, it will be replaced by another Maxi-Cosi of the same model and colour. If that is not available, it will be replaced by the closest model and available colour.

  If you made your purchase from a Maxi-Cosi authorized dealer, please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  You’ll need your original purchase receipt if you are claiming under our 24-month warranty.

  *Please note that repairs do not extend the warranty.  

  How do I make a claim under warranty on my Maxi-Cosi product?

  If you made your purchase from a Maxi-Cosi authorized dealer please take the item back to them to arrange for it to be repaired or replaced free of charge. If you bought it via this website, please get in touch with our customer care team.

  If you are making a claim under the 24-month warranty, you’ll need your original proof of purchase.

  Do I need to register my product?

  We offer a standard 24-month warranty. This free warranty takes effect from the date of purchase and there is no need to register. To make a claim, you will simply need your original proof of purchase.

  Register your product online. This way our consumer care team is able to give you the optimal support when you need it.

  Register online

• Sustainability
  Materials used

  Product Materials breakdown

  Hardware:24.7%;TPE:0.38%;PP:59.47%;POM:1.21%;PA:12.05%;EPP:1.66%;ABS:0.53%