We offer several payment solutions. You are able to use Visa, MasterCard, American Express, Maestro or PayPal. We charge no fees for the use of PayPal, or any other method you wish to choose.
All payment methods are processed through Adyen. Adyen is a recognised payment provider that ensures the safety of the consumer. This, combined with our own secured environment, makes for a care-free shopping experience. All orders and payments are processed using industry standard SSL technology. We assure you that your information is kept completely safe.
For credit cards we use an additional security check known as '3d secure'. Mastercard and Visa provide this additional service to prevent credit card fraud. Adyen will also analyse incoming payments for fraud.
Your account will only be debited once your order has been validated. In the unlikely event that we are unable to fulfill your order, we will contact you immediately to notify you of any problems with your order and, if necessary, arrange a suitable replacement or cancel the item from your order.
If you have any questions regarding a payment you have made, or a refund you are expecting, don't hesitate to call us on 01284 413 141 or contact us via our contact form. We are happy to help.